Effective Nov. 19, The Dalles Social Security office will be open to the public Monday through Friday from 9 a.m. to 3 p.m. — a reduction of 30 minutes each weekday. In addition, beginning Jan. 2, the office will close to the public at noon every Wednesday.
While agency employees will continue to work their regular hours, this shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime. The reduced funding provided by Congress under the continuing resolution for the first six months of the fiscal year makes it impossible for the agency to provide the overtime needed to handle service to the public as it has done in the past.
In addition, on Nov. 23 all Social Security field offices will be closed to the public. As was the case last year, employees working that day will focus on reducing backlogged workloads.
Many services, including applying for retirement, disability or Medicare benefits, signing up for direct deposit, replacing a Medicare card, obtaining a proof of income letter or submitting a change of address or telephone number are available at socialsecurity.gov or 800-772-1213.
People who are deaf or hard of hearing may call 800-325-0778. Many online services also are available in Spanish at segurosocial.gov.