As of Tuesday, November 26, 2013
Rosauers Supermarkets are advising customers to use cash or check when purchasing goods at their stores after discovering evidence that their credit card system was compromised in a cyber attack.
URM Stores, a company based in Spokane, Wash., that owns Rosauers in Hood River and other grocery chains, warned customers of the situation and suggested they monitor their credit card accounts for signs of any suspicious activity.
Credit, debit, and EBT card purchases can still be made via a slower dial-up connection that was not affected by the attack, according to a press release from URM Stores CEO Ray Sprinkle.
At the Hood River location, customers on Tuesday were notified of the issue upon entering the store and offered a 10-percent discount on all items (except pharmacy and services) as a way to apologize for the inconvenience. The deal ends Wednesday, Nov. 27.
Those with questions are asked to contact URM's call center they have set up to deal specifically with this issue. The center's number is 877-237-7408 and is open Monday-Friday, 9 a.m. to 7 p.m. and Saturday from 10 a.m. to 2 p.m.
A longer story will appear in the Nov. 30 edition of the Hood River News.